Last Updated: 23rd May 2026
At Sudevi Creations, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, or interact with us.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full Name
- Phone Number
- Email Address
- Shipping & Billing Address
- Payment Information (processed securely through payment providers)
- Order History
Technical Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Time Spent on Website
- Referral Source
Cookies
We use cookies to improve website performance, user experience, and marketing effectiveness.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Improve website functionality and shopping experience
- Prevent fraud and unauthorized transactions
- Send promotional offers, updates, and marketing communications (only where permitted)
- Analyze website traffic and customer behavior
3. Payment Security
We do not store your complete payment or card details on our servers.
Payments are processed securely through trusted third-party payment gateways. These providers handle your payment information according to their own privacy and security policies.
4. Sharing of Information
We may share your information with trusted third parties only when necessary, including:
- Shipping and logistics partners
- Payment gateway providers
- Website hosting providers
- Analytics and advertising platforms
- Customer communication tools
We do not sell, rent, or trade your personal information to third parties.
5. Marketing Communication
With your consent, we may send promotional emails, SMS, or WhatsApp messages regarding:
- New arrivals
- Special discounts
- Festive offers
- Order-related communication
You may opt out of promotional communications at any time.
6. Cookies Policy
Cookies help us:
- Remember your preferences
- Improve website speed and functionality
- Analyze visitor behavior
- Show relevant advertisements
You may disable cookies through your browser settings, though some features may not function properly.
7. Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your account information (where legally permissible)
- Opt out of marketing communication
To make such requests, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Order & Shipping Information
We use your shipping and contact information solely to process and deliver your orders and provide customer support.
11. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
13. Contact Us
For any privacy-related questions, concerns, or requests, please contact:
Sudevi Creations
📧 Email: support@sudevicreations.in
📍 Address: Techzone 4, Greater Noida West
This Privacy Policy is governed by the laws of India.